Chiswick, Gunnersbury, Turnham Green, Bedford Park
Batteries, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Exhausts, MOT, Servicing, Tyre Repair, Wheel Alignment
Initially very courteous and professional, I was very pleased. But now that the car has been dropped off for a service, I have found it impossible to get hold off anyone over the phone for a rather urgent question, which is really frustrating. My message to the team: if someone is calling that is because they need to ask a question and have an answer right away (else they would have sent you an email). It is not normal for customers to have to call 4x over 3h, to leave messages on the voice mail, and to not hear back from the team. This is a very frustrating experience.
Just had 2nd service done, friendly and informative staff. Excellent work in regards to customer safety and practiise social distance, hand hygiene and face mask policy. Completed service in good time my own opinion and smooth transition upon arrival to leaving. Thanks Volvo West London.
Very good service - fixed an issue with the tire pressure monitors at no charge to me and offered great communication throughout explaining the process clearly. Would recommend highly.
I would like to share my experience with Volvo in Chiswick the car was all ready and washed for me to pick up when I arrived, no hassles. The customer service i received was second to none. Very professional and friendly, no job was too big or too small even through these difficult times and festive period. I will highly recommend Zafar who work there and was really friendly and even gave us discount . I would highly recommend the Chiswick branch and would/will be buying a car from them again. Thank you very much guys, top team!
Took my car for a full service and I am very pleased with the service rendered to me especially Zafar Sadar. He was very polite and answered all my questions accurately.
Cookies on this website
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. However, if you would like to, you can change your cookie settings at any time.
[Close]